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Using the App

Using the App

The app you install on your own device to reach a Computle workstation is called Computle (Remotle). This section covers what you can do once you are connected, and the network facts an IT team needs. To install the app and sign in for the first time, see Get Started. For the messages the app can show when something is not working, see App Messages.

These pages are written once for the Remotle app and published here for Computle customers. The app is the same; where a page names a portal, it means the Computle Portal, and where it says to contact support, raise a ticket from the portal.

In a session

Section titled “In a session”
The Session MenuPicture, Stats, Local, Camera, Report and About: everything you can change while connected.
Keyboard ShortcutsThe shortcuts the app keeps for itself and how system shortcuts reach the workstation.
Multiple ScreensUse two or more of your screens for the workstation's desktop.
Copy and PasteText and files between your device and the workstation.
USB DevicesShare a drive, scanner, signature pad or 3D mouse with the workstation.
Sound, Camera and MicrophoneHear the workstation, and use your camera and microphone in apps on it.
Pens and Drawing TabletsPressure and tilt from a pen on your device, in apps on the workstation.
Moving Between Devices and SharingWhat happens when you connect from a second device, and how sharing is asked for.
Connection FiguresFrame rate, bitrate, latency and the path in use, on the overlay and the Stats tab.
Choosing the Network PathAuto, Prefer direct, Relay only and Relay only (TCP).
iPad and iPhoneWhat is different in the app on iPadOS and iOS.
UpdatesWhen the app checks for updates, when it installs them, and the Stable and Beta channels.

For IT teams

Section titled “For IT teams”
How Remotle ConnectsHow a session is set up, why no inbound port is needed, and how the direct and relay paths are chosen.
Network RequirementsPorts, domains, relays, proxies and TLS inspection, bandwidth, and how to test a network.
Privacy and DataWhat the app sends to Computle, what it never records, and your rights.
Release NotesWhat changed in each Stable release of the app, by platform.